Restaurant Managers at the Ice Cream Factory and Yin Yang Restaurant

The Ice Cream Factory & Yin Yang Restaurants – We are a restaurant chain operating in the city of Lagos. We are recruiting to fill the position below:

Job Title: Restaurant Manager

Location: Lagos

Employment Type: Full-time

Job Description

  • Understand all company policies, procedures, standards, guidelines and training programs and administer prompt, fair and consistent corrective action for violations of company policies, in line with given guidelines.
  • Ensure staff compliance with the company policies, standards and procedures.
  • Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.
  • Ensure that the company’s mission and values are understood, embraced and complied with by all staff.
  • Responsible for the induction, training, development and coaching of all team members in accordance with the laid down standards and training schedule
  • Responsible for the overall business performance of the restaurant through efficient operations, effective cost controls, scheduling labour, inventory and profit management
  • Ensures compliance to HACCP and Health and safety standards
  • Responsible for ensuring that all equipment, appliances and fittings are kept clean and in excellent working condition through regular personal inspection.
  • Responsible for planning and organizing local store marketing activities.
  • Achieve company objectives in sales targets, food costs, service, quality, the appearance of restaurant and sanitation and cleanliness through continuous training of employees and creating a positive, productive working environment.
  • Arranging and organizing the rota, responsibilities for all staff by anticipated business activity and planning adequate cover for absence to ensure the smooth running of business operations.
  • Adequate planning and coordination of team members to ensure and that all orders are completed in a timely manner to meet our “customer waiting time standards”.
  • Ensure that all inventory received and final products meet the required QUALITY standards.
  • Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.
  • Responsible for minimizing wastage by ensuring the efficient use of resources (e.g. packaging, stationery, disposables, etc).
  • Responsible for ensuring that all required records (sales, inventory, food cost, stock, wastage etc) are properly updated on a daily basis or as and when required.
  • Providing daily and weekly sales, food cost and other management reports to Management.
  • Responsible for handling and resolving customer complaints.

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Requirements

  • Interested candidates should possess a BSc Degree / HND / NCE qualification
  • 2 years work experience.

Application Closing Date
13th August, 2021.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: hr@pinnahfoods.com using the Job Title as the subject of the e-mail

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