Snappy Exchange is FinTech company registered in Nigeria, we deal with buying and selling of cryptocurrencies and other digital assets. Snappy Exchange offers the easiest and most convenient way for you to buy and sell your bitcoin and other digital assetsin Nigeria.
We are recruiting to fill the position below:
Job Vacancy: Customer Care Representative (Morning and Night Shift)
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities of a Customer Care Representative:
- Manage incoming calls.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Online customer management and ability to resolve issues.
You might be interested in:
- Latest Job: Maintenance Technician (Electrical & HVAC) needed at Ibis Lagos Airport Hotel
- Job Vacancy: ICT Instructor needed at UNITeS Cisco Networking Academy – 2 Openings
- Latest Job: Energy Analyst (Writer) needed at Nairametrics Financial Advocates Limited
- Job Vacancy: Sales Executive needed at Royal Residences by Design Union
- Latest Job: Electrical Engineer needed at CWAY Nigeria Drinking Water
- Job Vacancy: Software Engineer needed at Eko Electricity Distribution Plc (EKEDC)
- Latest Job: Administrator– Program and Fundraising needed at Lady Helen Child Health Foundation (LHCHF)
- Job Vacancy: Consultant needed at the International Food Policy Research Institute (IFPRI)
- Latest Job: Assistant Manager, Learning and Development (Cement) needed at Dangote Group
- Job Vacancy: Gender Expert – Nigeria needed at Banyan Global
- Latest Job:Sales Executive needed at Costarchem Nigeria
- Job Vacancy: Electrical Supervisor needed at Amazon Energy Limited
Requirements:
- OND or NCE qualification.
- 1 – 2 years work experience.
- Gender: Female.
- Age: 20-27 Years.
Salary:
N50,000 monthly.
Application Closing Date
17th August, 2022.
Interview Date
18th August, 2022.
Interested and qualified candidates should send their cv to:
using the Job Title as the subject of the email Note
- Residence within Ikeja or places closer to Ikeja is a criteria.
- Only short-listed candidates will be contacted for the interview.