Client Relationship Executive at Sharp shooters Group

Sharpshooters Group is a leading Professional Multimedia Company located in Port Harcourt, Nigeria with the mandate to help individuals and organizations bring their imaginations to reality in different media platforms such as: Photos, Videos, Graphics Design, 3D Animations and Prints, Web Development and Digital Marketing.

We are recruiting to fill the position of:

Job Title: Client Relationship Executive

Location: Port Harcourt, Rivers

Employment Type: Full Time

About The Job

  • We are looking to hire an experience Client Relationship Executive to help us keep growing.
  • As a Client Relationship executive you will deliver great experiences every day for our existing and potential clients.
  • If you’re hard-working and dedicated, Sharpshooters Studios is an ideal place to get ahead.

Responsibilities
Client Care:

  • Receive customers’ requests by telephone/mail, analyze requests and respond accordingly.
  • Meet and greet customers in such a manner that makes them feel very welcome.
  • ¬†Establish close relationships with client and understand their needs.
  • Receive complaints in a polite and professional fashion.
  • Maintain relationship an existing customer base and follow up on potential customers.
  • Track and follow-up all customer requests in a timely manner
  • Work with in-house team to ensure customer orders are fulfilled in a timely manner to meet or exceed customer expectation.
  • Conduct surveys and solicit customer feedback.

Marketing and Planning:

  • Digital marketing & Cold calling
  • Support marketing team in creating and posting content on social media.
  • Book photoshoots appointment over the phone and/or assist client to book online.
  • Maintain in-depth and broad knowledge of all company products, services and promotions.
  • Explain various company services and products to clients and up-sell existing customers where necessary.
  • ¬†Prepare and issue estimates quotations, invoices, receipts as may be required.
  • General office duties.

You might be interested:

Qualifications & Requiremnets

  • Minimum of OND in Marketing, Mass Communication, Business, Administration, Sociology, Computer Science or related discipline.
  • Minimum of 3 years experience in a similar position.
  • Must possess excellent written and oral communication skills.
  • Persuasive personality with outgoing positive attitude.
  • Demonstrated aptitude for problem-solving; ability to listen and determine solutions for customers.
  • Result driven, timely, innovative with good negotiating skills.
  • Ability to self-motivate and multi-task, work independently or within a team.
  • Very proficiency in using Microsoft applications such as Word and Excel.
  • High proficient in the use of various digital marketing tools and techniques.
  • Female applicants preferably.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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