A reputable Pharmacy and Stores that run several pharmacies and retail stores across Abuja is recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Abuja (FCT)
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Work with the online team and be involved in the digital order processing of the site.
You might be interested in:
- Front Desk Officer at a Renowned EyeClinics Sigma Consulting Group
- Female Manager Engineering Sales at PG Consulting Limited
- Professor (Engineering) at Benson Idahosa University
- Product Manager at Oneport365
- Senior Nursing Officer at Benson Idahosa University
Requirements
- 2-10 years work experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Great communication skills
- People handling skills is required
- Efficient and intelligent.
Application Closing Date
18th August, 2021.
How to Apply
Interested and qualified candidates should send their Applications to: creativemindsets2@gmail.com using the Job Title as the subject of the email