Apply Now: Manager, Investigations & Intelligence at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Manager, Investigations & Intelligence

Location: Lagos
Job Type: Permanent
Department: GMD’s Office

Job Description

  • Reporting to the Head, Internal Audit, the Internal Audit Manager heading Investigation and Intelligence will manage individual assigned investigations and special intelligence reviews, liaising with relevant stakeholders and overseeing day-to-day corporate investigation operations and activities across the business.
  • Each assigned investigation may be carried out individually or with the support of an internal audit/investigation staff or utilizing co-sourcing staff. The role requires the requisite investigation competencies and practical case handling of confidential ethics and other related violations.

You might be interested in:


  • Perform investigation of whistle-blower incidents, internal complaints and Code of Conduct breaches across the business.
  • Develop schedules, priorities, work procedures, for achieving investigation objectives and goals.
  • Assign and coach and supervise the daily activity and work of other auditors for quality assurance and adherence to approved methodologies where applicable.
  • Ensure working paper documentation supports efficient, accurate, reliable and effective reporting and conclusions.
  • Prepare draft reports/presentations summarizing results along with recommendation.
  • Follow-up on outstanding management actions from past investigations.
  • Foster an environment of Protecting People, Assets, and Reputation by developing, implementing, and continuously improving strategies and procedures for incident prevention, intelligence sharing, and incident resolution.
  • Ensure investigations are safely and professionally executed to protect the organisation.
  • Identify sources of insider threats and provide advice to the business on measures to prevent and/ or protect against such threats.
  • Collate and analyze investigation-related information.
  • Develop and report intelligence and investigation-related metrics for reporting
  • Build strong working relationships with functions and line managers to effectively assist with investigations across their teams and functions.
  • Champion alignment of the company’s investigation and intelligence processes and procedures to global security best practices.
  • Collaborate with compliance team on ethical practice and fair business dealing
  • Demonstrate good judgement in selection and execution of investigation tactics to investigate and resolve cases.
  • Engage with business process owners in their responsibilities regarding internal control compliance.
  • Keep abreast of new trends in investigation methodologies and standards
  • Use CAAT Tools in data analysis for investigation and intelligence purpose
  • Leverage appropriate resources, technology, information, and tactics during investigations.
  • Perform other tasks and duties as assigned by the Head Internal Audit.


  • Bachelor’s Degree in any Social Science discipline.
  • Relevant professional qualification – CFE, CIA; CISA; ACA.
  • 7 to 10 years relevant experience in Audit and investigations (including 3 years in a Managerial position).
  • Prior experience working with a Big 4 Professional service firm, financial services or technology company will be an advantage.
  • Experience in data analytics.
  • Problem solving skills and ability to work under pressure.

Application Closing Date
10th January, 2022.

Submit your CV and Application on Company Website : Click Here


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